Terms of service

Terms of Service

Last Updated: [6-5-2026]

Welcome to Heaven Sent. By accessing or using our website, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to use our products or services for any unlawful purpose or in violation of any applicable laws or regulations.

We may modify, suspend, or discontinue any aspect of the website at any time without notice.

2. Products and Pricing

We strive to display our products as accurately as possible. However, we do not guarantee that product descriptions, images, colors, or other content are accurate, complete, or error-free.

All prices are listed in U.S. Dollars (USD) unless otherwise stated and are subject to change without notice.

We reserve the right to limit quantities purchased per customer, household, or order.

3. Orders

By placing an order, you represent that all information provided is accurate and complete.

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including orders suspected of fraud, unauthorized activity, or resale.

If we cancel your order after payment has been processed, a refund will be issued to the original payment method.

4. Shipping and Delivery

Shipping times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other factors beyond our control.

Customers are responsible for providing accurate shipping information. We are not liable for orders shipped to incorrect addresses provided by the customer.

Risk of loss and title for products pass to the customer upon delivery to the shipping carrier.

5. Returns and Refunds

Please refer to our Return Policy for detailed information regarding returns, exchanges, and refunds.

For hygiene and safety reasons, certain beauty products may not be eligible for return once opened or used.

We reserve the right to deny returns that do not meet our return requirements.

6. Product Disclaimer

Our products are intended for cosmetic and personal care use only.

Individual results may vary. We do not guarantee specific outcomes from the use of any product.

Customers should review all ingredients and discontinue use if irritation or adverse reactions occur. Consult a healthcare professional if necessary.

Statements made on this website have not been evaluated by the Food and Drug Administration unless otherwise stated. Products are not intended to diagnose, treat, cure, or prevent any disease.

7. Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, and website design, is the property of [Store Name] and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, [Store Name], its owners, employees, affiliates, suppliers, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

9. Indemnification

You agree to indemnify and hold harmless [Store Name], its affiliates, officers, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses arising from your violation of these Terms or misuse of our website or products.

10. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

11. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the State of [State], without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved in the courts located within [State].

12. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Changes will become effective immediately upon posting to the website. Continued use of the website constitutes acceptance of the revised Terms.

13. Contact Information

If you have questions regarding these Terms, please contact us at:

[Heaven Sent]
Email: [sophie.texeira@gmail.com]